Field Service Engineers/ Technicians would provide fast and effective service for our customers.

Responsibilities include but are not limited to the repair and maintenance of digital multifunction machines virtually or at the customer’s location. Skillsets that are needed for the day-to-day activity of this position include excellent work ethic, troubleshooting, customer service, and customer interaction. This is a great opportunity for those who excel in their technical skills and are looking for personal and professional growth.


  • Valid driver’s license
  • Excellent work ethic
  • Outstanding customer service skills
  • Ability to work remotely or in-person
  • Exhibits professional appearance and demeanor at all times
  • Ability to interact positively with customers on a daily basis
  • Stellar troubleshooting and time management skills
  • Maintains productive, professional relationship with all company personnel
  • Experience with electronics and/or mechanical equipment repair
  • High school diploma required; Associates degree or STEM education preferred, but not required


  • Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on assigned equipment
  • Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed
  • Set up and installation of new equipment at client locations

SDI’s offering:

  • Competitive compensation package including salary and benefits
  • Industry experienced and tenured management
  • Long-term career opportunities
  • Factory certifications
  • Comprehensive training